Privacy Policy

Introduction

ChemAI, Inc. ("ChemAI," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our AI-powered chemical sourcing platform.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account on our platform
• Request a demo or contact our sales team
• Submit an RFQ (Request for Quote)
• Use our Chemical Copilot AI assistant
• Subscribe to our newsletter or marketing communications
• Contact our support team

This information may include your name, email address, company name, phone number, job title, and any other information you choose to provide.

Usage Information

We automatically collect certain information when you access our platform, including:

• Device information (browser type, operating system)
• IP address and location data
• Pages viewed and features used
• Search queries and chemical lookups
• Time spent on pages and click patterns

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our platform and services
• Process and fulfill your chemical sourcing requests
• Power our AI-driven recommendations and search features
• Send you relevant updates, offers, and communications
• Respond to your inquiries and support requests
• Analyze usage patterns to enhance user experience
• Detect, prevent, and address technical issues or fraud
• Comply with legal obligations

Data Sharing and Disclosure

We may share your information with:

• Chemical Suppliers: When you submit an RFQ or inquiry, we share necessary details with relevant suppliers
• Service Providers: Third-party vendors who help us operate our platform (hosting, analytics, email)
• Business Partners: With your consent, for joint marketing or service offerings
• Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication requirements
• Employee training on data protection

Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at privacy@chemai.com.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. Note that disabling certain cookies may limit functionality.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: